If your question is not answered below, please contact the Public Works Department. For FAQ on trash and recycling, follow this link: Trash and Recycling FAQ
There is a dead animal in the road, who do I call?
If the dead animal is on private property, it is the landowners responsibility to dispose of the animal properly.
If the dead animal is on public property and is domesticated (cat, dog or other pet), call the Animal Control Office: (540) 434 - 2545
If the dead animal is on public property and a non-domesticated (wild) animal, call the Public Works Department Office: (540) 434 - 5928
My street is always plowed last. Why?
Our snow plow trucks run on a primary route system, which includes approximately 60% of the lane miles in the city. The trucks remain on these primary routes until the snow/precipitation has ended then they begin on the remaining streets. It is important to remember that our number one concern is to clear the main streets for emergency traffic.
I have a medical emergency and my street has not been plowed of snow yet?
If you have a medical emergency, please call 911. If they need assistance getting to you they will notify our department.
Will you fix the curb and sidewalk in front of my home?
We have an ongoing replacement/repair program, in which we annually inventory all city curb and sidewalks and determine their condition. We will then fix the structures depending on the condition and usage.
How can I get a new driveway cut through the curb?
The driveway entrance is the responsibility of the individual property owner. A permit will be required for construction activities and is available through the Department of Planning and Community Development.
The traffic light is not working properly or a traffic sign is missing/damaged. Whom do I notify?
Please submit a service request or call us at (540) 434-5928. After hours, please call the Harrisonburg Police Department at (540) 434-4436.
I need a street light on my street. How do I request one?
Please call our office at (540) 434-5928 to make a request. We will review the request and forward acceptable requests to Harrisonburg Electric Commission.
Traffic is speeding in my neighborhood and there is a lot of cut through traffic. Can the city do something about this?
Neighborhoods with similar concerns are encouraged to participate in our Neighborhood Traffic Calming Program.
How can I get some composted leaves?
The Public Works Department offers leaves at $4 per scoop, weekdays between 7:30 AM to 7:45 AM and again from 3:30 PM to 3:45 PM.
