The Billing Division of the Department of Public Utilities currently manages all water and sewer accounts. The Billing Division is located at 2155 Beery Road, Harrisonburg, VA 22801 and can be reached by telephone at 540-434-6783 and by fax at 540-434-9769
Rates and Fees
Anticipate Your Bill
Customers connected to the City water and sewer lines will be billed each month for water and sewage based on their water consumption. Each month water meters are read, bills are sent and payments are due based on the following schedule:
Customers could be disconnected from the service if payments are not made. Notification of delinquent status and the date the service is scheduled for disconnection will appear on the monthly billing statement. If the service is disconnected for nonpayment, the customer must pay all delinquent bills plus a reconnection charge to restore the service. The customer should avoid making payments late in the working day. (Consider department work loads to avoid an overnight without water.) Please recognize that personal checks will not be accepted for the payment of delinquent accounts.
The Public Utilities Department does not want to disconnect anyone from water and sewer services. If you anticipate a problem making your payments, or have questions about your billing, please call 540-434-9959 and a customer service representative will be able to assist you.
A billing districts overview map and individual district maps can be viewed by selected the document from the list below:
[3.1MB] District Overview Map
[1.6MB] District 1 Map
[1.6MB] District 2 Map
[1.8MB] District 3 Map
[1.8MB] District 4 Map
[1.3MB] District 5 Map
[3.0MB] District 6 Map
[1.2MB] District 7 Map
[2.1MB] District 8 Map
[478KB] District 9 Map
Customers may make payments using the following methods:
Payments may be made at the following locations:
City of Harrisonburg
P.O. Box 1007
Harrisonburg, VA 22803-1004
Credit Card Payments
Enjoy the convenience and flexibility of credit card payments for your utility bills. In cooperation with the City of Harrisonburg Treasurer's Office, Official Payments Corporation offers individuals and businesses the opportunity to pay by telephone or directly over the Internet.
This services is safe, reliable, and in accordance with all state and federal government regulations. In order to process your payment, Official Payments Corporation, the credit card service provider, charges a convenience fee of $4.50.
To pay my credit card, call the toll-free number 1-800-272-9829 or visit the City's online payment site.
You will be asked to enter the following information:
The system will:
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