Information Technology

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Current Size: 80%

The City of Harrisonburg Information Technology (IT) Department partners with city departments in leveraging technology to effectively serve customers.


  • Maintain a stable and secure infrastructure.
  • Provide leadership in evaluation and implementation of new technology solutions.
  • Provide an effective support framework to assist users in employing technology effectively and efficiently.
  • Provide citizens and users convenient access to appropriate information and services through technology.
  • Guide technology planning City-wide with forward-looking vision.
  • Collaborate with departments to make sound decisions regarding the use of technology.


Contact Information

Director - Paul Malabad,
MIS Coordinator - Jack Thyson,
Systems Analyst - Tony Erdman,
Webmaster - Jessica Newman,
Enterprise Application Support Specialist - Svonne Stickley,
Network Analyst - Joseph Taylor,
PC Tech Support Specialist - Jordan Lambert,
PC Tech Support Specialist - Rebecca Shindyapin,
PC Tech Support Specialist - Keith Robertson,
Administrative Secretary - Michele Moore,


Phone: 540-432-7706

Fax: 540-432-7783

409 South Main Street
Harrisonburg, VA 22801

Hours: Monday-Friday 8:00am - 5:00pm (except holidays)