What Do I Do If the Water is Not Running Through the Faucet?

Check all of your valves, especially your main valve, and check your faucet screens. Then call the Public Utilities Billing Office at 540-434-6783 so a city service professional can determine the problem. The problem may be in the city line. You will be told if you need to have your pipes checked by a plumber. The City cannot pay for your plumber service.